RAFFAELLO NETWORK - Details

RAFFAELLO NETWORK - Details

Rafaello Network is the most TERRIBLE online shopping experience. AVOID AT ALL COSTS! They have pretty much non-existent customer service and generally remain uncontactable. They tell you that everything is fine with your order (the one time I did get in contact with them) -when they actually cannot process your order because they don't have it in stock (because they do not bother to update their website!!). You may wait for weeks for an order that is never going to come (like I did), without ever being able to contact them to find out what is happening>> as they do not seem to bother to respond to emails (I sent many), and the only other option available to contact them with (at least that is given on the website) is their 'online chat service', which never seems to be online during the spcified monday to friday period. A shockingly bad service, that is best to be avoided.