Maybe it's just me, but it seems like mean people and ugly behavior are ever more becoming the rule, rather than the exception. Which is why I love this book so much . . . it gives plenty of examples of both the good and the bad and the in-my-lifetime consequences of each. As the opening quote by Sogyal Rinpoche so succinctly states, "Whatever we do, with our body, speech or mind, will have a corresponding result. Each action, even the smallest, is pregnant with its consequences."