GE Hybrid Water Heater

 GE Hybrid Water Heater - Photo 

Don't buy this. It's a piece of junk. We can't get even one shower of hot water from it. Our installer has had similar problems with other customers. GE told us to set it on "High Demand" and that made the capacity worse. The installer set the temperature up to 140 degrees and GE told us we woul...more


Top Related Categories:

1 Recommendation

  • edklep

    's recommendation

    Don't buy this. It's a piece of junk. We can't get even one shower of hot water from it. Our installer has had similar problems with other customers. GE told us to set it on "High Demand" and that made the capacity worse. The installer set the temperature up to 140 degrees and GE told us we would get burned. Nothing has worked. I know GE has had a lot of complaints and they suggest only one solution that of setting it on High Demand which doesn't work and even if it did you would use more energy. What a rip off. We have asked for our money back.

    Add a comment

    • tallhonkey81
      Really....wow....thanks for the comment...I was seriously thinking of buying one :(
    • GEAppliances
      Ed - this is Megan from GE. Sorry to hear about the issues you've been having. Please email me the details at consindsocialmedia@ge.com and I'll look into it.
    • tammyjohnson1
      I have had the same issue with the one we bought. My husband called GE and got the same answer. High demand does not help. I called GE and they said "you have already called, next time call repair". Then they said I would have to pay a repair person to come out since its not covered by warranty. Yay...we bought one month ago and can take one shower with it...but not covered by warranty? My 20 yr old 30 gallon water heater did a better job.
    • edklep
      Update from Edklep The unit was installed on Dec 3, 2009. During first use ran out of hot water when taking one shower. Setting was on Hybrid 120 degrees. Installer came back next day and said they'd had similar problems. The only fix they had was setting water temp to 140 degrees. Called GE customer service who told me to set temp back to 120 and change setting to High Demand. Same problem-ran out taking one shower with one small load of clothes washing on warm/cold in Energy Star washer. GE customer service said they had problems with dip tube being defective. Installer came out and with great difficulty-couldn't remove tube-but did a fish tape inspection of tube and said it was OK. Condenser tubes and check valve took a beating as he tried to tear the tube out with no luck. Had to use a hammer on a pipe wrench to get the check valve removed. Called GE and the Customer Service Rep told me it was my fault because my shower head was 2.5 gal/min and I could only expect to take a 12 minute shower before I would run out. 2.5 is a standard head not high flow. Installer now tells me to set temp up to 130 and set on high demand. We have a family of four with three bathrooms. I had to go to the added expense of installing a new 52 gal standard tank to ensure hot water. I know that the most recent suggestion will not work but will try it anyway
    • tryintobegreen
      Wow, here I was all psyched to order and install this unit and based on this feedback we're back to looking at an electric only (energy inefficient) unit. I have two teenage sons, I'd be happy to install low flow shower heads but it seems this technology does not have the capacity to meet even low to average demand. I'll be interested to see what other folks say.